Data Deletion

1. How to Delete Your Data

You can delete your account and all associated data at any time. To do so, log in to your Tippity account, navigate to the Settings page, and select Delete Account. You will be asked to confirm the deletion before it is processed. Once confirmed, your account and data will be scheduled for permanent removal.

2. What Gets Deleted

When you delete your account, the following data is permanently removed from our systems:

• Your account profile (name, email, password)
• Connected social media accounts and stored OAuth tokens
• All private analytics data (video metrics, audience demographics, engagement statistics)
• Content groups and custom configurations
• Cached data and session information

3. What We Retain

After account deletion, we may retain certain information as required by law or for legitimate business purposes, including: billing and transaction records for tax and accounting compliance, activity logs for the purposes of diagnosing problems, improving the Service, and protecting the Service against security threats and fraud, and anonymized, aggregated usage data that cannot be linked back to you.

4. Disconnecting Platforms Without Deleting Your Account

If you prefer to keep your Tippity account but want to remove data from a specific platform, you can disconnect individual social media accounts from the Settings page. Disconnecting a platform deactivates our access to that platform’s API (and, where the platform supports it, revokes the authorization on the platform’s side) and, within the time window that platform’s developer terms require, deletes the private analytics we collected under your authorization for that platform — including audience demographics, watch-time and retention data, traffic sources, and revenue. Publicly available statistics (such as public view, like, and comment counts) and derived metrics may be retained. Your account and data from other connected platforms remain intact.

You can also revoke Tippity’s access directly from each platform. Instagram does not let us revoke the authorization on your behalf, so for Instagram this is how the authorization itself is revoked: Instagram (Settings → Apps and Websites → Active), YouTube / Google (Google Account → Security → Third-party apps with account access at myaccount.google.com/permissions), and TikTok (Settings and privacy → Security and login → Manage app permissions).

5. Deletion Timeline

Once you confirm account deletion, your connected-platform data — including all YouTube data obtained through your authorization — is deleted within 7 days, and, except for the activity logs described in Section 3, your remaining personal data is permanently removed from our active systems within 30 days. During this period, your account will be deactivated and inaccessible. Backups containing your data may persist for up to an additional 30 days before being purged through our regular backup rotation cycle.

6. Contact

If you are unable to access your account or need assistance with data deletion, you can submit a request by emailing privacy@tippity.ai. Please include the email address associated with your account so we can verify your identity and process your request.